(514) 798-0791 |(514) 938-5268 |info@urbanpardes.org

Contact Information

SUPPORT

If you are having trouble or have questions regarding the system or site please email us directly at info@urbanpardes.org, we'll be happy to help! For immediate assistance call us at: (1) (514) 798-0791

Refund Policy

Refunds

We will refund tickets up to 30 days prior to the day of the show. Please contact us to request a refund (minus order processing fees).

Canceled or Postponed Events

In either case, we'll alert you ASAP. If your event is canceled, in most cases you won't need to do anything: we'll refund the amount you paid for your tickets (minus order processing fees) using the same payment method used for purchase. If your event is postponed or moved, we'll contact you with the new date and time or new location.